Hotel Policies

Check In / Check Out

You may check in from 1200 hours.

You must check out by 1000 hours.

Please contact us regarding arrivals after 2200.

Cancellations

Bookings must be cancelled 2 days in advance of your arrival date. In the event of a no show or a cancellation with less than 2 days notice prior to the date of arrival, an amount equivalent to 100% of the total booking value will be charged, unless the accommodation is re-let.

Payment - We accept

Mastercard

Switch

Visa

JCB

Cash in Sterling, Euros or US Dollars

A credit card is required as a guarantee. An estimated time of arrival is requested on all bookings to ensure that your check-in can be completed as smoothly as possible. Please supply a mobile phone number if possible to help with contact on your booking, as we monitor local traffic conditions and like to advise guests on re-routing if necessary.

Pets are not permitted in the accommodation. If you are travelling with an animal we recommend Colret House at Coldred